Some items on our site are shipped directly from the vendor. These items are labeled as Drop-ship.
Order processing can take up to 10 business days. All orders are shipped with standard shipping and expedited delivery is not available.
Since each brand ships from its own warehouse, your Drop Ship item(s) will arrive separately from the rest of your Truly NYA Fashions order. If you order from multiple brands, you will receive separate packages from each brand.
We ship to all 50 states; P.O. Boxes;
Shipments to PO boxes are shipped via USPS.
Expedited shipping is available for item shipped from our warehouse. If the items ship directly from the vendor there will be no option for expedited shipping. Orders must be placed before 2pm EST in order to be shipped out same day (If you place your order at 3pm EST Monday with Next Day it will not arrive to you until Wednesday.)
Truly NYA Fashions ships Monday through Friday, except U.S. Federal holidays. Please allow 3-5 business days for order processing, after which you will receive a shipment notification by e-mail.
Weekend orders will be processed and shipped on Monday or the following non-holiday business day. Orders over $75 will receive free standard shipping within the continental United States. Once the shipping confirmation e-mail has been sent, your order will typically arrive within 7-14 days. If it is a Drop Ship order your order will arrive within 12-20 days.
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there is issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.
When your order has been shipped, you will receive an email with tracking information. If your order says delivered and you did not receive it, you must contact your local post office. We do not issue refunds for packages that state being delivered. Truly NYA Fashions DOES NOT hold responsibility for packages that state DELIVERED.
We offer USPS Priority Mail to most locations (domestic & internationally). Your shipping charge or service may vary depending on the weight of your package. Your shipping cost is displayed at point of checkout.